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How do I change my account email (account login)?

Although the function of changing email is not available in your dashboard, it is possible to change the contact email (login) of your account.

To make such a request, send an email to support@nic.ua or create a request on our website by clicking "Contact us" → " Apply to support". In the request, specify that you need to change your account email. Also, specify from which email to which email you are changing.

The changes will need to be confirmed in one of two ways (specify in the request which one suits you):

  • using the contact phone number (the operator will call the contact number);
  • by replying to a special e-mail from your current account email.

If both options are unsuitable, such changes can be made using the application.

  1. Download the application (templates for legal entities and individuals are in the attached files). The application needs to be filled in by the current domain owner.
  2. Transmit the application according to the instructions "How to prepare a written request to NIC.UA."

Зміна_контактної_пошти_акаунта_-_ФО.docx

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Зміна_контактної_пошти_акаунта_-_ЮО.docx

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Change_account_contact_email_individual_EN.docx

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Change_account_contact_email_legal_entity_EN.docx

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  1. Valeriya Podolskaya

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